Privacy Policy

Updated on October 6, 2020

Lexplorex (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Lexplorex.

This Privacy Policy applies to our Website alongside our App (collectively, our “Service”). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information described in this Privacy Policy and our Terms of Service.

1. DEFINITIONS

For this Privacy Policy:

• You is referred to the person who accessed the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
• Company (referred to as either "the Company," "We," "Us," or "Our" in this Agreement).
• Service is referred to as Lexplorex Website and App.
• Service Provider means any natural or legal person who processes the data on behalf of Lexplorex. It refers to third-party companies or individuals employed by Lexplorex to facilitate the Service, provide the Service on behalf of Lexplorex, perform services related, or assist Lexplorex in analyzing how the Service is used.
• Personal Data is any information that relates to an identified or identifiable individual.
• Cookies are a small amount of data generated by a website and saved by your web browser. Its purpose is to remember information about you, similar to a software application's preference file.
• Device is referred to as any compatible device with an internet connection who can access the Service such as a mobile phone, a computer, or a digital tablet.
• Usage Data is referred to as the data collected automatically, either generated by the use of the Service or from the Service infrastructure itself. For example, how many times the user accessed the App.

2. WHAT INFORMATION DO WE COLLECT?

2.1 We collect information from and about users of our Website or App:

• Directly from you when you provide it to us.
• Automatically when you use the Website or App.

2.2 We do not collect personal data such as information relating to or about the following:

• Health
• Racial or ethnic origin
• Political opinions
• Membership of a political association, professional or trade association
• Membership of a trade union
• Religious beliefs or affiliations
• Philosophical beliefs
• Sexual orientation or practices
• Biometric information
• Criminal records

2.3 Personal Information that you provide to us when you register on our App includes:

• Email address
• First and last name
• Mother tongue

2.4 The information we collect may also include:

• Details of transactions you carry out through the Website or App when you make a payment to Lexplorex.
• Information you provide to us when completing user surveys or surveys for research purposes.
• Information you provide to us when reporting a problem with our Service.

3. HOW DO WE USE THE INFORMATION WE COLLECT?

The information we collect from you may be used in one of the following ways:

• To provide Service to you: Perform tasks required, process transactions, or provide other types of customer fulfillment.
• To personalize your experience: Your information helps us to better respond to your individual needs.
• To improve our Service: We continually strive to improve our App offerings based on the information and feedback we receive from you.
• To improve customer service: Your information helps us respond to customer service requests, and support needs more effectively.
• To Fulfill legal and compliance obligations: Examples of this may include responding to subpoenas and other legal requests to detect fraud or other suspicious activity.
• To make data analytics: We are interested in understanding App and Website usage. For example, how users interact with our App, where visitors to our Website arrive from and exit to, pages visited, or links clicked.
• To communicate with you: We may send periodic emails (reminders), contact you regarding App usage, respond to your questions, suggestions, or complaints, or send you updates regarding our services.

4. DO WE USE CUSTOMER INFORMATION FROM THIRD PARTIES?

Lexplorex will collect End-User Data necessary to provide a great experience to our customers. However, we currently do not collect nor use End-User Information from third parties.

5. DO WE SHARE THE INFORMATION WE COLLECT WITH THIRD PARTIES?

We may share the information we collect with our current and future affiliated companies and business partners. If we are involved in a merger, asset sale, or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest.

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting, maintaining servers and applications, database, storage, email management, marketing, credit card processing, and customer service. We will likely share your personal information and possibly some non-personal information with these third parties to enable them to perform these services for you and us.

We may share portions of our log file data for analytics purposes with third parties such as web analytics partners and application developers. If your non-personal information is shared, it may be used to estimate general location and other technographics such as connection speed, whether you have used the App in a shared location, and the type of the device used. They may aggregate data about what you see on the App and then provide auditing, research, and reporting for us.

We may disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules, and regulations.

6. WHEN IS INFORMATION COLLECTED FROM END USERS?

Lexplorex collects personal information that you submit to us through our App or Website.

When registering an account, you will provide your first and last name, mother tongue, email address, and password to complete the registration process.

When using Lexplorex Service afterward, you also have the ability to post content (e.g., new vocabulary, words, examples) that will be stored in your account. You are solely responsible for all content that you provide, post, upload or submit.

7. HOW DO WE USE YOUR EMAIL ADDRESS?

By submitting your email address on our App, you agree to receive emails from us. We only send emails to people who have authorized to do so, either directly or through a third party. We do not send unsolicited commercial emails because we hate spam as much as you do.

8. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information only so long as we need it to provide you our Service to you and fulfill the purposes described in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information, and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can't identify you.

9. HOW DO WE PROTECT YOUR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information. All information you provide to us is stored on our secure servers behind firewalls. Credit card information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment processor database only to be accessible by those with special access rights to such systems and, besides, are required to keep the information confidential.

The safety and security of your information also depend on you. When you have chosen a password for access to our App, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet comes with risks. Although we do our best to protect your data, we cannot ensure the absolute security of any information you transmit to Lexplorex or guarantee it may not be accessed or altered by a breach of our technical or managerial safeguards.

10. COULD MY INFORMATION BE TRANSFERRED TO OTHER COUNTRIES?

Lexplorex engages Amazon Web Services (AWS) for all technical infrastructure needs such as compute, storage, database, networking, and security. Through direct interactions with you, information collected via our Website or App may be transferred to data centers located throughout the world. To the fullest extent allowed by applicable law, you voluntarily consent to the trans-border transfer and hosting of such information by using our Service.

11. IS THE INFORMATION COLLECTED THROUGH THE LEXPLOREX SERVICE SECURE?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes, or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.

12. SALE OF BUSINESS

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of Lexplorex or any of its Corporate Affiliates (as defined herein), or that portion of Lexplorex or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

13. TECHNICAL DATA

We may collect and use technical data, including but not limited to information about your mobile device and system, internet connection, or your use of our Website or App. The purpose of collecting technical data is to ensure quality, increase your comfort, and further analyze and develop our Service.

14. AFFILIATES

We may disclose information (including personal information) to our Corporate Affiliates. For purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity directly or indirectly controls, is controlled by, or is under common control with Lexplorex, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

15. YOUR CONSENT

We've updated our Privacy Policy to provide you with complete transparency into what is being set when you use our Service. By using our App, visiting our Website, registering an account, or subscribing to our service, you hereby consent to our Privacy Policy and agree to its terms.

16. LINKS TO OTHER WEBSITES

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

17. COOKIES

Lexplorex may use "Cookies" to identify our website's areas that you have visited and to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality may become unavailable, or you would be required to enter your login details every time you visit the Website as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our Website correctly or at all. We never place Personally Identifiable Information in Cookies.

18. PAYMENT DETAILS

Concerning any credit card or other payment processing details you have provided us, we commit that this confidential information will be stored in the most secure manner possible.

19. CHILDREN’S' PRIVACY

We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verifying parental consent, we will block their access to our App.

20. CHANGES TO OUR PRIVACY POLICY

We may change our Service, so that we may need to make changes to this Privacy Policy to reflect that accurately.

Our policy is to post any changes we make to this page with a notice that the Privacy Policy has been updated. If we make changes to how we treat our customers' personal information, we will notify you by email to the email address registered in your account. If not, we will update this Policy modification date placed at the top of this webpage.

Continued use of our Service following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

21. THIRD-PARTY SERVICES

We use the following third-party services:

• Stripe: We partner with Stripe to receive payment from our customers through our Website. Stripe is a technology company that builds economic infrastructure for the internet. Businesses of every size use their software to accept payments and manage their businesses online. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry.
• Amazon Web Services (AWS): We partner with Amazon Web Services to fulfill our technical infrastructure needs such as compute, storage, database, networking, and security. AWS is a subsidiary of Amazon that provides on-demand cloud computing platforms to individuals, companies, and governments.

We also may display, include or make available third-party content (including data, information, applications, and other services) or provide links to third-party websites or services ("Third- Party Services"). You acknowledge and agree that Lexplorex shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, quality, or any other aspect thereof.

22. INFORMATION REGARDING YOUR DATA PROTECTION RIGHTS UNDER GENERAL DATA PROTECTION REGULATION (GDPR)

For the purpose of this Privacy Policy, we are a Data Controller of your personal information.

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information, as described in this Privacy Policy, depends on the information we collect and the specific context in which we collect it. We may process your personal information because:

• We need to perform a contract with you, such as when you use our services
• You have given us permission to do so
• The processing is in our legitimate interests, and your rights do not override it
• For payment processing purposes
• To comply with the law

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. In certain circumstances, you have the following data protection rights:

• The right to access, update, or to delete the personal information we have on you
• The right of rectification
• The right to object
• The right of restriction
• The right to data portability
• The right to withdraw consent

Please note that we may ask you to verify your identity before responding to such requests.

23. CALIFORNIA RESIDENTS

The California Consumer Privacy Act (CCPA) requires us to disclose categories of personal information we collect and how we use it, the categories of sources from whom we collect personal information, and the third parties with whom we share it, which we have explained above.

We are also required to communicate information about rights California residents have under California law. You may exercise the following rights:

• Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.
• Right to Delete. You may submit a verifiable request to close your account, and we will delete Personal Information about you that we have collected.
• Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

We do not sell the personal information of our users.

24. CONTACT US

Don't hesitate to contact us if you have any questions.

• Via Email: info@lexplorex.com
• Via this Link: https://lexplorex.com/